The immediacy of new media is now major factor for airline management and safety regulators as Twitter, the instant-messaging, for immediate-broadcast email service, claims its place as the first source of public word of airline disasters.

When a Turkish Airlines Boeing 737 landed short and broke apart at Amsterdam’s Schipol on 25 February, the first word to the public was a ‘Tweet,’ sent out by a fellow who lives near the airport. “Looking at a crashed aeroplane near Schipol,” he Twittered within minutes of the Flight 1951’s impact - which killed at least nine people.

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