British Airways is postponing the second phase of its transfer to London Heathrow Terminal 5 in order to avoid putting further pressure on services until it is confident that operational problems have been fully addressed.

The transfer of long-haul services from Terminal 4 to Terminal 5 was supposed to have taken place at the end of April, but will be pushed back at least to June.

BA and Heathrow operator BAA struggled to make the terminal run efficiently for nearly two weeks after it opened on 27 March. Normal services have only been in effect since 8 April.

“We are making this decision in the interests of customers,” says BA chief Willie Walsh. “Although Terminal 5 is now working well, we need to have confidence that good service ca

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